a. Personal Information

We may collect the following personal details:

• Name

• Phone number

• Email address

• Postal address

• ID proof details (as required by law)

• Payment information

b. Booking & Event Information

• Check-in and check-out dates

• Guest preferences and special requests

• Event details (guest count, services required)

c. Technical Information

When you visit our website (if applicable):

• IP address

• Browser type

• Cookies and usage data

2. How We Use Your Information

We use collected information to:

• Process room, lawn, and banquet bookings

• Provide hospitality and event services

• Communicate confirmations, updates, and offers

• Process payments and invoices

• Comply with legal and regulatory requirements

• Improve our services and guest experience

3. Sharing of Information

We do not sell personal information.
We may share information with:

• Payment processors and banks

• Government authorities when required by law

• Service providers (IT, event vendors) for operational purposes

4. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

5. Data Retention

Personal information will be retained only as long as necessary for:

• Legal compliance

• Accounting and audit requirements

• Operational purposes

6. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal data

• Request correction or deletion

• Withdraw consent for marketing communications

Requests can be made using the contact details below.

7. Cookies (If Website Applicable)

Our website may use cookies to enhance user experience and analyze traffic.
You can disable cookies through your browser settings.

8. Third-Party Links

Our website or communications may contain links to third-party websites.
We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors without guardian consent.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date.